Emergency Medical Dispatch System

Emergency Medical Dispatch System

Nepal Medics has coordinated with the Minister of Health and other agencies to get approval for a national 3-digit toll-free emergency dispatch number. People will be able to dial 102 to speak with an EMS operator. It is live in the Dhading Dispatch Center and will be rolled out to other areas of the country as other dispatch centers are opened

A trained Dispatcher will receive emergency calls made to 102 and then, using a Computer Aided Dispatch (CAD) Terminal, route medically trained responders to the scene. Our Dispatch System – currently in the testing phase – uses geomapping to allow Dispatchers to send the nearest trained responders to the emergency. The entire dispatch process will utilize smart phones to communicate, dispatch and log pertinent information. This new system will also record data that we can utilize to make educated performance enhancements to our response protocols. We are proud to offer the Nepali people the current best technologies and practices in the Emergency Medical Services profession, and our commitment to the quality of these systems means that a donation to this project provides a system that will get help to the people who need it.

Donate to our Emergency Medical Dispatch System!